Shipping & Payment Information
1. Shipping Policy
We proudly serve customers within the United States, with some exceptions based on state and local regulations. We do not ship to the following states or regions:
- Alaska
- California
- Connecticut
- Hawaii
- Illinois
- Massachusetts
- New Jersey
- New York
- Washington, D.C.
If you are placing an order from a restricted state, we will be unable to fulfill your request, and you will be notified accordingly.
2. Order Processing and Delivery Times
- Order Processing: All orders are processed within 1-3 business days. You will receive a confirmation email with tracking information once your order has shipped.
- Delivery Times: Standard shipping typically takes 3-7 business days, depending on your location. We use reputable carriers to ensure your order arrives safely and on time.
- Shipping Delays: While we strive for prompt delivery, please note that shipping times may be affected by carrier delays or unforeseen circumstances.
3. Shipping Costs
- Flat Rate Shipping: We offer flat-rate shipping for most orders, calculated at checkout.
- Free Shipping: Occasionally, we provide free shipping promotions for orders over a specific amount. Please check our website or sign up for our newsletter to stay informed about our latest offers.
- Additional Charges: Oversized or hazardous materials may incur additional shipping fees, which will be displayed at checkout.
4. Returns, Exchanges, and Damages
- All Sales Are Final: Due to the nature of our products, we do not accept returns or exchanges. Please double-check your order before completing your purchase.
- Damaged or Defective Items: If you receive damaged or defective items, contact us within 7 days of receiving your order. We will work with you to resolve the issue promptly.
- Lost Packages: If your package is lost during transit, please notify us, and we will file a claim with the shipping carrier.
5. Payment Options
We offer several secure payment methods to make your shopping experience seamless:
- Credit/Debit Cards: We accept major credit and debit cards, including Visa, MasterCard, American Express, and Discover.
- Bank Transfers: If you prefer to pay via bank transfer, please contact us for details.
- Payment Instructions: Ensure all payment information is accurate to avoid delays in order processing. Payments must be completed before orders are shipped.
6. Payment Requirements and Instructions
- Order Confirmation: All payments are processed securely, and you will receive a confirmation email once your transaction is successful.
- Sales Tax: Applicable sales tax will be calculated at checkout based on your shipping address.
- Fraud Prevention: We use advanced security measures to prevent fraudulent transactions. Orders flagged for potential fraud may be subject to verification, which could delay processing.
7. Contact Information
If you have any questions or concerns about shipping or payment, feel free to reach out: